Extended Model of Acceptance and Support to Use Mobile Training Based on the UTAUT3 Model – Empirical Analysis in the UAE

Abstract

Background: Mobile training in organisational become the default method for research and development recently. There is still a need to explore what make it success, therefore the proposed conceptual framework includes Performance Expectancy (PE), Effort Expectancy (EE), and Social Influence (SI), Individual Beliefs (attitude) (IB), Mobile Training Infrastructure (MTI), and Training Unit Professionalism. (TUP), Management Support (MS), Facilities Condition (FC), Technology Habits (TH), Legacy System Habits (LSH), Habits (HA), Intention to Use Mobile Training (IUMT), and support to change to mobile training (SCMT).

Objectives: the study aim to examine the impact of wide range of antecedents on the support to change to mobile training and intention to use mobile training in the General Department of Sharjah Police in the Emirate of Sharjah

Methods: The study's target population is all the staff members of the General Department of Sharjah Police in the Emirate of Sharjah, which has a total of 7,715 employees and the sample size 367. The final dataset includes 373 respondents that collected from 19 different department by using quota sampling technique.

Results: Results of intention to use mobile training (IUMT), illustrate a satisfactory predictive power; the three variables; IB, FC, and HA can explain 44.6% of the variance. The precedence of the impacts based on the path coefficient is individual belief (0.464), facilitating conditions (0.260), then habit (0.252). Results of support to change to mobile training (SCMT), illustrate a moderate predictive power; the four variables; IUMT, IB, FC, and HA can explain 63.6% of the variance. The precedence of the impacts based on the path coefficient is intention to use mobile training (711), then individual belief (0.099). The two variable facilitating conditions and habit have no significant direct effect. The three main predictors have impacts of the support to change to mobile training (SCMT) either directly or indirectly. 

Conclusion: Based on the total effect, the precedence of the three main variables is individual belief (0.429), facilitating conditions (0.227), then habit (0.212). The total hypotheses of this particular study are 18 different hypothesis that allocated into six categorical sets of hypotheses. Two hypotheses are rejected, but sixteen hypotheses are accepted.